This privacy policy explains how our company, Trade to Trade Group Limited uses the personal data we collect from you when you use our website at https://www.trade-2-trade.co.uk/ and when you use our Trade 2 Trade Mobile App. We are committed to protecting your data and this policy explains your rights and how we protect your rights in accordance with data protection law. We do not transfer your data outside the UK.
This policy (together with our subscription terms and conditions) and any additional terms of use in the User Manual incorporated by reference into the subscription terms and conditions, together our Terms of Use) applies to your use of:
We collect the following data:
You directly provide us with most of the data we collect. We collect data and process data when you:
We may also receive your data indirectly from the following sources:
We collect your data so that we can:
If you agree, we will share your data with our partner companies so that they may offer you their products and services.
When we process your order, we may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases, to account to HMRC for VAT, in communications with professional advisers such as accountants, solicitors, auditors and insurers and other service advisers such as IT support.
We securely store your data on our Online cloud database. We have put in place adequate security precautions to prevent your data from being accidentally lost, stolen, used or accessed in any unauthorised way. We limit access to your data to only those employees, agents and contractors who have a legitimate interest in processing your data for the purpose of conducting and managing our business and performing our contract with you.
We will keep your basic information such as contact details, identity, financial and transaction for six years for tax purposes. Once this time period has expired, we will delete your data by removing it from our Stripe accounts and our databases.
We would like to send you information about products of ours that we think you might like, as well as those of our partner companies.
If you have agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop us from contacting you for marketing purposes or giving your data to our partner companies.
If you no longer wish to be contacted for marketing purposes, please unsubscribe from our mailing letters, you will then no longer be contacted
We would like to make sure you are fully aware of all of your data protection rights. Every website and App user is entitled to the following:
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:
Our website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
We keep this privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 2 April 2021.
If you have any questions about our privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Should you wish to report a complaint or if you feel that we have not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.
Address:
Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Tel: 0303 123 1113
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